MOFAGE Panel’s Terms and Conditions of Use
1. Terms of use
By downloading, browsing accessing or using this mobile application/Website(“Panel”), User(s) agree to be bound by these Terms and Conditions of Use. We (MOFAGE Trading) reserve the right to amend these terms and conditions at any time. If User(s) disagree with any of these Terms and Conditions of use, user(s) must immediately discontinue User(s) access to the Panel. Continued use of the Panel will constitute acceptance of these Terms and Conditions of Use, as may be amended from time to time.
2. Definitions
In these Terms and conditions of use, the following capitalized terms shall have the following meanings, except where the context otherwise requires:
“Account” means an account created by a user on the panel as part of Registration.
“Redemption” means the act of redeeming such service according to the terms and conditions.
“Register” means to create an account on the Mobile Application”
“Services” means all the services provided by MOFAGE trading via the Panel to Users, and “service” means any one of them.
“User(s)” means users of the panel, including guest(s).
3. General Issues about panel and services
* The terms and conditions are applicable on the use of any services and/or the panel and the making of any redemptions.
* The panel, the services and any redemptions are intended solely for the personal use. We make no representations that the services are available or otherwise suitable for the use outside of the state of Qatar. Notwithstanding the above, if user(s) access the Mobile Application, use the services or make any Redemptions from locations outside State of Qatar, user(s) do so on its own initiative and are responsible for the consequences and for compliance with all applicable laws.
* The panel, the services and any redemptions are for user(s)noncommercial, personal use only and must not be used for business purposes.
* The register on the platform, we will need to be provided with some information, and your registration on the platform will not be accepted if the necessary information is not provided to us. We have the right to refuse any of the registration process without giving reasons. We also have the right to perform the necessary checks to confirm your identity and registration requirement. We reserve the right to prevent user(s) using the panel and the service (or any part of them) and to prevent user(s) from making any redemptions
* To use the panel or services or to make Redemptions, user(s) will require internet connectivity and appropriate telecommunication links. User(s) acknowledge that the terms of the agreement with user(s) respective mobile network provider(“Mobile Provider”) will continue to apply when using panel. As a result, user(s) may be charged by the Mobile provider for access to network connection services for the duration of the connection while accessing the panel or any such third-party charges as may arise. User(s) accept responsibility for any such charges that arise
* By submitting any text or images (including photographs) (“Material”) via the panel, user(s) represent that user(s) are the owner of the Material, or have proper authorization from the owner of the material to use, reproduce and distribute it. User(s) herby grant us a worldwide, royalty-free, non-exclusive license to use the material to promote any products or services.
4. Redemptions
* User(s) must register to make a redemption from the panel.
* By making any redemption, user(s) acknowledge that the redemption is subject these terms and condition of use.
* Any attempted redemption not consistent with these terms and conditions of use may be disallowed or rendered void at MOFAGE’s sole discretion.
* It’s restricted to resale or trading of any service rendered through the Mobile Application.
5. Changes
MOFAGE reserves the right to change, modify, add or remove portions of these Terms and conditions is its sole discretion at any time and without prior notice. Please check these terms and conditions periodically for any modifications. User(s) continued use of the panel following the posting of any changes will mean that user(s) have accepted and agreed to the changes
6. Content and limitations on use
All content contained on or accessed from the panel, including text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, videos, images, applications, programs, code and other information (collectively, the “Content”), including but not limited to the design, layout, “look and feel” and arrangement of such content, is owned by MOFAGE or its licensors and is protected by copyright, trademark and other intellectual property and unfair competition laws.
User(s) may not copy, display, distribute, modify, publish, reproduce, store transmit, post, translate or create other derivative works from, or sell, rent or license all or any part of the content, products or services obtained from the panel in any medium to anyone, except as otherwise expressly permitted under these terms and conditions, relevant license or subscription agreement or authorization by us.
User(s) may not reverse engineer, disassemble, decompile or translated any software in the content, or otherwise attempt to drive the source code of such software without our prior written permission, User(s) may not engage in systematic retrieval of content from the panel to create or compile, directly or indirectly, a collection, compilation, database or directory without our prior written permission.
User(s) may not use the panel to publish or distribute any information or movables which is illegal, which violates or infringes upon the rights of any other person, which is defamatory, threatening or vulgar, which contains errors, viruses or other harmful components, or which is otherwise actionable at law.
7. User(s) obligation
Your responsibility to maintain the privacy and to restrict unlawful access to and use of your account and password and agree to take responsibility for all activities that take place in the name of your account and your password.
Agree to notify us immediately of any unauthorized use of your password or account or any other violation of the criteria for safe use of the site.
Provide complete, true, accurate and current information about yourself and your use of the services as specified by us.
Not to disclose to third parties (except as necessary or what is specified by us)the user information provided to you.
Cooperate with any request(s) from us to obtain additional information regarding your eligibility and use of our services. To adopt the service(s) user(s) abide to provide MOFAGE with the necessary information(s) to render its contractual obligations, that include and not limited to provide clear information regarding your personal information, location and other information that shall be sufficient for the First Party to fulfil the required Service.
If the information provided is not complete or useful or MOFAGE is not able to use it, the later shall not be obliged to render the service. Therefore, MOFAGE may revoke the service or dismiss the order at any time in our sole discretion. By posting a submission, user(s) also warrant and represent that user(s) own or otherwise control all of the rights to grant MOFAGE and its staff including, without limitation, all the necessary rights for granting permission to enter the property(ies) to render the service.
Without prejudice to any rights or remedies or without any liability towards you, we have the right to limit, suspend or withdraw your access to or use of the services or cancel the request for any products and/or delete the content provided by you at our own discretion. For the avoidance of doubt, any sums paid and received by us in connection with and order for canceled products will be refunded. User(s) acknowledge and pledge user(s)full liability to review the detailed information regarding any product or item being purchased from the panel(including and not limited to the content, precautions, using method), and its to compline to all regulations and laws, MOFAGE is free of liability and user(s) wave to take any action against MOFAGE, however, you may have the right to use the manufacturer or supplier of the product.
We shall have the right, but not the obligation, to monitor the content of the parcel(s) to determine compliance with these Terms and Conditions and anu operating rules we establish and to satisfy any law, regulation or authorized government, request. We shall have the right in our sole discretion to request amendment, refuse to serve, or remove any.
8. Prohibitions
- User(s) shall be prohibited from committing any of the following:
- Putting any inappropriate content within the customs and traditions recognized, prohibited or violating according to the laws in force in the State of Qatar.
- Develop any content or materials that may threaten national security.
- Content or materials that may be promoted or included in gambling.
- Take any action that would reduce Panel evaluation and rating systems.
- Posting wrong, inaccurate, misleading, deceptive, defamatory, or similar content.
- Transfer your account to another party without obtaining our prior written approval.
- Spreading Spam or similar e-mails.
- Spreading viruses or any other technology that may harm our services or the interests of other users or their properties.
9. Return Policy
You can return the product if it is not on the list of non-returnable products, and that this is done within (7) days from the date of placing the order and if you received it in the following cases:
- Incorrect product (if the product has not been used and in its proper original packaging and has all labels and tags).
- Defective/ damaged product (For electronics, open-packaging products will be accepted if the description or their display pictures are different).
If you change your mind or order a product in error, and within (7) days of the order date, we will agree to the return process within the following specific conditions:
- The products are in their original packaging from the seller (Closed and closed box) and not damaged or in bad condition. Packaging must be sealed and intact.
- In the case of clothing and fashion orders, original labels and tags of the product must be present with original packaging.
- For other products, returns will be accepted if the product is in original proper packaging, which includes all accessories.
- The amount will be returned to you within (15) days from the date we examine the products, and the money shall be returned in the same way of payment with our right to deduct any bank costs or expenses.
- MOFAGE has the right to exclude any produce or material to be returned or replaced, as per its sole discretion.
- For more information, please refer to the return policy or call us at email: info@Mofage.net (or) +97444167331
10. Refund Policy:
* You may request a refund or exchange for in-stock items: All leather items,Books, Decorative vase and Pots and Lamps with the original receipt within 7 days of delivery.
Items must be unused, in their original packaging and in the same condition as received .
* Manufactured items as per order: Bedsheets ,Cushions, All artworks and Furniture can't be refunded.
*Interior Design Client Services List (Client Rights):
1. Three meetings with the design team, during which the client’s desires are listened to and implemented, any desired changes to the design should be within this phase only.
2. During the design period, from the first to the last meeting, the client can contact the customer service number to request additional changes. The client’s wishes will be communicated to the design team.
3. During the execution phase, the client has the right to contact the design team through customer service to select and approve wall paint samples and wood colors samples.
11. Other terms and conditions
Additional terms and conditions may apply to the services, or a specific feature of the Mobile Application, regarding subscriptions or contacts with legal entities. These Terms and Conditions of use shall be deemed to be binding on them, and in the event of a conflict, the agreement will have priority over the Terms and Conditions.
12. Links
The Panel may contain links to Third-party websites or resources or application. MOFAGE is not responsible for the availability of external sites or resources associated with the Mobile Application, and does not endorse any content, advertising, products or other materials on or available from these sites or resources. Relation between User(s) and Third-party are independent, MOFAGE is not a party to and do not bear responsibility in the event of interruption to Third-party service or MOFAGE’s services affected as a result to that.
13. Systems reliability
MOFAGE aims to keep the Panel available twenty-four (24) hours a day, seven (7) days a week. However, MOFAGE shall not be liable for lost or malfunction of the service.
14. Disclaimer and liability
Neither MOFAGE not its employees or licensors make any warranty whatsoever, including without limitation, that the operation of the panel shall continue to run without interruption or error-free, or that any defects will be corrected, nor is it free from viruses or other harmful component, regarding accuracy, completeness, reliability, availability, relevance, quality, or non-infringement.
User(s) expressly declare that the use of panel and all content, products and services included in it or that can be accessed from it are used “as is” and without warranties of any kind, and user(s) are personally the responsible for the use of panel and its content and services. MOFAGE and its affiliates do not bear any responsibility, which includes and is not limited, to commercial loss or loss of profits, direct or indirect damage, due to any of the following:
- Deliver items to the address clearly written in the application only.
- Failing to deliver the parcel or service to the specific person whose name (or designation) appears on the item.
- Failure to deliver an item for any reason beyond its control of MOFAGE.
- You also completely and irreversibly waive and waive your right to return to the platform and its directors, employees and owners in any legal or judicial process.
15. Indemnification
User(s) hereby agree to indemnify and hold MOFAGE, its directors, officers, shareholders, predecessors, successors in interest, employees, agents, suppliers and licensors harmless from and against any and all third-party claims of liability, losses, damages and costs, including, without limitation, reasonable attorney’s fees, arising out of or in connection with user(s) use of or inability to use the panel or its content, products or services.
16. Compliance
User(s) agree to comply with all relevant laws and regulations that apply to user(s) use of the panel and its Content and services and obtaining licenses and approvals if necessary or required.
17. Force Major
Neither party shall be liable for the delay in the delivery of the request of the non-delivery of the request for reasons of force majeure, and in order to clarify that the force majeure event here means to either party any circumstances beyond his reasonable control which affect the performance of his obligations under this contract, including natural disasters and adverse weather conditions, serious fires, traffic accident of first party personnel, serious accidents leading on traffic interruption and obstruction of traffic, storms, floods, lightning and earthquakes.
18. Languages of the Agreement
The Terms and Conditions is drafted in Arabic and English, and in the event of any inconsistency between the two languages, The Arabic language shall supersede.
19. Governing law and venue
All matters relating to User(s) access to or use of the Mobile Application, the services rendered, including all disputes, shall be governed by and construed in accordance with the laws of the state of Qatar. The exclusive jurisdiction and venue with respect to any action or suit arising out of or pertaining to the subject matter hereof shall be the courts of the State of Qatar.